小米｜E-Commerce System Operation Engineer

1. As E-Commerce system operational engineer, Provide day-to-day support to ensure smooth running of the e-Commerce and Post-sales business systems. 2. Investigate and diagnose relevant system problems and resolve it independently. 3. Coordinate engineers across different teams to offer solutions. 4. Create/track/close incidents or problem related to business systems using IT service management tools. 5. Summarize work and analyze operational data within a required period for the continual working improvement. 6. Establish knowledge databases, maintain and update technical support documentation.

1. Bachelor degree in Computer Engineering, Computer Science or related discipline. 2. Familiar with SQL, basic coding skill is highly preferred. 3. As the trainee able to learn fast with high quality. 4. Active and keen learner who keeps up-to-date with industry trends. 5. Communicate with different teams to deal with IT problems. 6. Ability and desire to work collaboratively in multidisciplinary teams.