阿里巴巴｜AliExpress Global Stars-Local User Research Intern-Mexico实习

【项目介绍】以重点AE国家用户运营与语言类实习岗位为切入点，充分发挥在华外籍留学生（AE Global Stars）对本地市场的理解与洞察，推动AE业务本地化创新，并将其打造为AE培养全球化人才、支撑重点市场快速扩张的核心枢纽。Using user operations and language-focused internships in AE’s priority countries as a starting point, fully leverage AE Global Stars’ deep understanding of local markets to drive localized business innovation and establish them as a central hub for cultivating global talent to support AE’s rapid expansion in key markets.1、Research and analyze consumer demographics and purchase interests in target growth markets2、Spearhead end-to-end customer experience optimization, fueling business growth3、Harness customer lifecycle data and shopping journeys to continuously uncover pain points, deeply understand shopper needs from browsing to post-purchase-and then relentlessly drive improvements4、Forge cross-functional synergies with product and growth teams to co-create solutions that elevate the customer experience5、Analyze voice-of-customer data to understand service journey frictions, contributing to product/process enhancements that amplify service quality and efficiency

1、Previous internship experience at well-known ecommerce or media platform preferred 2、Strong analytical abilities and communication skills. Logical and systems thinking to understand complex situations from a big picture view 3、Proficient with office software (Word, Excel, PowerPoint, etc.) and editing tools (Adobe Creative Suite). Ability to break down and explain concepts clearly 4、Creative and collaborative spirit. Brings positive energy. Deep-rooted local expertise to decode cultural nuances that spark intuitive experiences 5、Fast learner who takes ownership over achieving team goals. Flexible to evolving priorities